GuestWhat's the Wi-Fi password?
StaffIt's Coffee1234.
GuestIt says incorrect.
StaffTry it again — capital C.
Business password shared
Coffee1234PhoneTabletLaptop
Customer experience, powered by guest Wi-FiBetter Wi‑Fi.
Better Wi‑Fi.
Better customer experiences.
Your customers already know your business. Give them simple, secure guest Wi-Fi, capture the details they choose to share, and stay in touch after their visit through LenzVU.
- Effortless guest access
- Recognize new guests
- Welcome returning customers
- Protect your business network
Acme CaféToday
Live87Visitors
34Returning
19New
ACME
CAFÉ
CAFÉ
Welcome to
Acme Café Wi‑Fi
Fast, secure guest access.
No password required.
✓ Guest connected securely
A better everyday experience
Customers want Wi-Fi. Your business password shouldn't be the solution.
Stop reading passwords aloud, writing them on walls, and giving unknown devices permanent access to your network.
HotSpotVU keeps guest devices outside your internal network.
Guest devicesInternet access
HotSpotVUSecurity boundary
Business network
POSPayment systemsPCStaff computersCAMCameras
Isolated from guest devicesGuest website requestblocked-example.com
BlockedWebsite policy
Protect business systems
Keep guest devices away from POS systems, staff computers, printers, and cameras.
Simple guest access
Connect through QR codes, a branded portal, or controlled login options—without sharing a password.
Block unwanted websites
Block specific websites and apply browsing policies to your guest network.
Protect business performance
Fast guest Wi-Fi without slowing down your business.
Put a clear limit on guest bandwidth so streaming and large downloads cannot compete with the systems your team depends on. HotSpotVU keeps business traffic prioritized while guests still get a reliable connection.
- Keep operations responsiveProtect POS systems, staff computers, cameras, and business applications.
- Control guest usageSet a guest-network bandwidth cap that stays enforced as demand changes.
- See demand in real timeUnderstand how much capacity guests are using at every location.
Live bandwidth
Guest policy activeTotal connection300 Mbps
Business priorityPOS · staff · cameras
82 MbpsCurrent demand
Priority traffic stays responsive
Guest network6 devices connected
8 Mbpsof 25 Mbps
Guest limit enforced
HotSpotVU adjusted trafficGuest demand is low. Business traffic keeps priority.
Connect in seconds
Make guest Wi-Fi feel professional.
Your customers should not need instructions just to get online. Create a branded connection experience that fits your business.
QR codeEmailSMSVoucherMember
Create your guest experienceLive portal preview
BLOOMYOGA STUDIO⌁
Welcome to Bloom Yoga
Free guest Wi-Fi
By continuing, you agree to the guest Wi-Fi terms.Guest Wi-Fi is just the beginning
What if your Wi-Fi could help you understand your business?
Move beyond connected-device counts. See the people, patterns, and repeat visits happening at your location.
Business overview
This week⌄Visitor analytics
Visitors this week+14.2%
63%returning
Returning 63% New 37%
A thoughtful welcome starts here
Welcome new guests. Make regulars feel remembered.
See who's here and give your team useful context for a more personal welcome. A New badge highlights guest profiles created today, while visit history helps you recognize returning customers.
18people here now
6returning
5first time
Live visitors
18 at this location
Armi just arrivedProfile created today · checked in now
New
ChrisHas been here for 65 mins · Avg stay is 90 mins
Frequent visitor
Lisa12 visits · last visit 5 days ago
Returning visitorCustomer journeySarah's visits
VIPMay 4First visit
May 12Returned
May 24Returned
June 3Returned
June 15VIP customer
5 visitsin 42 days
Recognize returning customers
Turn familiar visitors into better customer experiences.
Give your team the context to greet familiar faces and make each visit feel more personal. See who is returning, how often they visit, and which regulars have not returned.
Recognition can use multiple signals, including optional facial recognition only where enabled, consented, and appropriately configured.
Physical business analytics
Your website has analytics. Why shouldn't your location?
Your website
- Visitors
- Sessions
- Returning users
- Conversions
→HotSpotVU bridges the gap
Your location
- Visitors
- Visits
- Returning customers
- Engagement
From visitor to customer
Turn foot traffic into customer relationships.
With the right permissions, HotSpotVU connects physical visits to consent-based engagement in your included LenzVU account.
Customer visits↓HotSpotVU↓Customer identified↓LenzVU
See your business differently
Understand more than how many devices connected.
Find your busiest periods, most frequent visitors, typical visit duration, retention trends, and customers who may need a reason to return.
- How many visitors came back?
- When are we busiest?
- Are visits becoming relationships?
✦
Ask HotSpotVUInsight preview
How many customers returned this month?
✦
184 customers returned this month, up 12% from last month.
Built for real-world businesses
If customers walk through your door, HotSpotVU can help.
Wi-Fi check-in
Make every visit feel effortless.
Customers connect and check in from their phone while HotSpotVU turns each visit into useful business insight—without exposing your internal network.
- Mobile-friendly
- No shared password
- Useful visit insights
☕42% returning visitors
Restaurants & cafés
Easy guest access and a clearer view of loyalty and dwell time.
◒Peak time · 5:30 PM
Fitness studios & gyms
Understand member and prospect engagement at every location.
▣318 visitors this week
Retail
Measure foot traffic and see when shoppers return.
✦68 min average visit
Salons & spas
Create a polished guest experience and understand visit patterns.
⌂86 guests connected
Hospitality
Provide controlled guest access throughout your property.
+100% guest isolation
Professional offices
Keep guest connectivity separate from business systems.
Multiple locations
One view across every location.
Compare visitor traffic, returning customers, visit frequency, busy periods, and engagement across your business.
- Find your strongest locations
- Spot trends and opportunities
- Manage every location in one place
All locations1,026visitors this week
↑ 11.8%Downtown432 visitors · 48% returning
North York318 visitors · 61% returning
Mississauga276 visitors · 39% returning
Privacy & customer trust
Powerful insights. Responsible controls.
Anonymous busy-time measurement is kept separate from optional guest profiles. Apply only the features appropriate for your business, customers, and regulatory requirements.
Make every visit count
A better customer experience starts here.
Give customers effortless guest Wi-Fi, help your team recognize new and returning guests, and turn visit insights into better service.
Guest arrives→Connects easily→Feels welcomed→Has a better visit
Connect. Understand. Engage.